Pensioners Biometric Verfication

Federal Government Employees’ Pensioner Card

With the introduction of Direct Credit System, Pension Book has been replaced by monthly pension slip. Therefore, issuance of an identity documents like pensioner card was a major demand of the pensioners for identification purpose. Now a pension card has been designed and being issued to the pensioners. Download Pensioner ID Card Circular and Request Form.

Anticipatory pension

The majority of the complaints pertain to late payment of pension and in fact delay in the processing of the pension cases is due to late submission of cases by the departments and incomplete pension case. Through the initiative of Anticipatory Pension, the Accounts Office shall continue the payment of salary till the date of superannuation and shall start payment of anticipatory pension very next month presuming that the pension documents have been submitted by the Pension Sanctioning Authority (PSA).

For the purpose of un-interrupted Pension payment to ensure that no retiree remains unpaid on retirement, Anticipatory Pension Program is a landmark achievement towards betterment of customer service. As an immediate relief, Anticipatory Pension is being authorized @ 65% of the pay of the retiree immediately and without requirement of a single document till finalization of (Regular) Pension. Anticipatory monthly pension shall be credited to the same bank account from where the employee was drawing his/her salary for maximum period of one year following the retirement.


Direct Credit Scheme (DCS)

For the facilitation of the Pensioners, the Federal Finance Minister has ordered to convert all the gazetted employees (BPS-17 to 22) to Direct Credit Scheme (DCS) of pension payments before 30th June, 2016. It is now mandatory for retired officials of BPS-17 to 22 to convert to DCS system bleftefore 30th June, 2016 in order to get regular pension. The procedure to convert to D.C.S system of Pension Payment is very simple. This involves:

  1. Collection of Disbursement Portion from National Bank of Pakistan. To retrieve Disbursement Portion, please obtain Authority Letter from your nearest A.G.P.R office. We have offices in Karachi, Lahore, Peshawar, Quetta and Gilgit besides main office at Islamabad.

  2. Get D.C.S form verified from the bank to which you want us to credit your monthly pension. Download DCS form

  3. Once you have obtained Disburserment Portion and verified D.C.S form, submit these two documents along with Pension Payment Order (Pension Book) to the A.G.P.R office which issued your P.P.O

  4. Once A.G.P.R office has received your case, you monthly pension would be directly credited to your Bank Accounts

For queries, you may contact:
Tel: 051-9107021 

Direct Credit System of Pension Payments (DCS)

From July 2015, all new pension payment will be processed through the system. Pensioners are requested to furnish Direct Credit System forms, duly attested by their banks, to AGPR. Procedure for Direct Credit System of pension payments, prescribed by the Finance Division. Detailed as follows:

Valued Pensioner: You can now receive your monthly pension directly in your account in any scheduled bank(Excluded of Microfinance Banks, Development Finance Institutions and Investment Banks) - no need to send us any bills. This new facility is not only convenient for our valued clients like you but it also enhances the efficiency of our payment accounting process.

Please furnish the following documents:

  1. Option form - DCS. You need to open a pension specific single account in any scheduled bank(Excluded of Microfinance Banks, Development Finance Institutions and Investment Banks) of your choice and get this form attested by the bank for verification of your bank account particulars. This is to be sent to us.

You will have to return your original pension book to the bank from where you are presently drawing your pension. AGPR Office will need both halves of the pension payment order from your previous bank for revision in favor of direct

This is a one-time requirement. After completion of these formalities, your pension will be automatically credited to your bank account. For continuity of your pension you will have to submit a life certificate to you bank on the first of every March and September. This is just an internal control measure aimed at ensuring valid pension payments to our valued pensioners.

If you wish to visit our Office personally, our Pension Facilitation Center is ready to provide you personalized assistance.